Office Manager

Office Manager Position

We are looking for an Office Manager to join our team and manage our small office. This in-office role requires outstanding customer service skills, phone communication, and data entry expertise.

Full-time hours (40 hours per week) Monday through Friday, with occasional Saturday shifts in April and May.

Work Location:

Fort Collins, CO office. Benefits:
Paid holidays, paid time off, health insurance, and a Simple IRA with company match.

• Serve as a point of contact for customer inquiries.
• Answer calls, emails and texts from customers and field technicians.
• Provide service information and resolve customer issues.
• Manage multi-line phone systems to handle calls efficiently.
• Accurate data entry to Customer Relationship Management (CRM) database.
• Process payment transactions securely.

• Exceptional customer service and communication skills (both written and verbal).
• Proficient in Google Suite, calendar tools, and Excel.
• Ability to learn new systems like our CRM software.
• Strong customer retention skills.
• Strong problem-solving and active listening skills.
• Capable of prioritizing tasks effectively in a fast-paced environment.

• Customer Service.
• Strong telecommunication skills.
• Data entry experience, strong typing skills

Compensation: $30-35 per hour, depending on experience.

If you're a detail-oriented and service-driven individual eager to make an impact, please submit your resume and cover letter. If it looks like a good fit, we will contact you for a phone interview. Apply today and grow with us as we continue to provide outstanding lawn and tree care services to Northern Colorado! Compensation: $30.00 - $35.00 per hour