Field Service Engineer II

Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards.

We are steadfastly committed to attracting the best talent across our communities, creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future.

Woodward supports our members’ wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position.

Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Field Service Engineer II/IIIIf you are interested in traveling the world, have a strong desire to learn and have a technical mindset to support power generation globally, we have a job opportunity for you!

The role of a Field Service Engineer focuses on managing field service operations, including performing onsite installations, control upgrades, software updates, maintenance, and repairs of equipment. The position requires leveraging technical expertise to diagnose and resolve moderately complex issues effectively with gas and steam turbine controls.

Travel Requirements:
This role requires up to 70% travel. When not in the field, the position reports to our Fort Collins, Colorado office. Travel may be local or international and can include weekends and holidays. There is no fixed schedule for Field Engineering, as travel is based on customer demand. Travel expectations are higher during plant outages, and these are seasonal. Short notice travel can be expected for this role.

Level 2 Estimated annual base pay: $65,000 - $85,000

Level 3 Estimated annual base pay: $79,000 -$104,000

Premiums are applicable for overtime, isolated locations, international and hazard areas.

All members included in annual cash bonus opportunity.
401(k) match (4.5%)Annual Woodward stock contribution (5%)Tuition reimbursement and Training/Professional Development opportunities for all members
12 paid holidays

Recovery Day Policy for Field Services Industry leading medical, dental, and vision Insurance upon date of hire Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.

Paid parental leave.

Adoption Assistance Employee Assistance Program, including mental health benefits.

Member Life & AD&D / Long Term Disability / Member Optional Life Member referral bonus

Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending Voluntary benefits, including:

Home / Auto Insurance discounts

Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave Level 2

Key Responsibilities:

Perform Field Service Operations:
Conduct onsite installations, maintenance, and repairs of equipment using current technologies.

Diagnose and Resolve Technical Issues:
Analyze and solve moderately complex problems by evaluating multiple factors and applying technical expertise.

Maintain Customer Relationships:
Build and sustain productive working relationships with customers to understand their needs and ensure satisfaction.

Provide Team Support:
Offer informal guidance and support to new team members, enhancing team performance and knowledge sharing.

Ensure Compliance and Documentation:
Adhere to company policies and procedures while accurately documenting service activities and technical solutions.

Key

Skills:

Technical Proficiency:
Demonstrates expertise in current engineering technologies relevant to field service operations.

Problem Solving:
Analyzes and resolves moderately complex technical issues effectively.

Process Knowledge:
Understands and applies company processes and key business drivers to daily tasks.

Communication:
Clearly explains complex technical information to team members and clients.

Team

Collaboration:

Builds productive working relationships with internal and external teams.

Mentoring:
Provides informal guidance and support to new team members.

Quality Management:
Maintains high quality standards in personal and team work outputs.

Analytical Thinking:
Evaluates data and situations comprehensively to inform technical decisions.

Customer Orientation:
Develops in depth knowledge of customers to effectively address their technical needs.

Adaptability:
Thrives in dynamic and fast paced environments, adjusting to changing technical requirements.

Level 3:

Key Responsibilities:

Provide Advanced Technical Support:
Diagnose and resolve complex technical issues in the field, ensuring optimal performance of equipment and systems.

Lead Project Initiatives:
Manage small to medium sized projects, coordinating resources and timelines to achieve project goals with minimal risks.

Develop and Implement Solutions:
Design and execute innovative solutions based on…