Sr RMA Failure Analysis Engineer

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Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes.

AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

Some people say it’s like working in the best of two worlds. We operate like an agile, growing, small company – you can see your work make a difference to the company every day. Things move quickly and you can see and feel it. At the same time, we’re a global company founded in 1981 and have been publicly traded for more than 28 years.

We have a strong cash position, deep trust and partnership with leading customers, a global best-in-class operations capability, and a proven leadership team. We have a track record and resources to make things happen both organically and inorganically. Being part of a nimble company with a solid foundation attracts team members that are capable, driven and like a challenge. Our employees collaborate and know how to have fun inventing, working, building and winning together.

At our core, we are Advanced Energy – powering the future, together.

The Senior RMA Failure Analysis Engineer is responsible for investigating customer-returned products (RMAs), determining root causes of failures, and driving corrective actions that improve customer satisfaction and product quality. This role supports Advanced Energy's RF generators, DC generators, matching networks, and high-voltage products through technical analysis, failure investigation, and data-driven problem solving.

Working closely with global Service, Quality, Operations, and Engineering teams, this position analyzes field failures, identifies trends, and collaborates on solutions to reduce future product escapes and improve overall field performance.

• Prepare complete, accurate, and timely failure analysis reports for internal and external customers.
• Review warranty and non-warranty RMAs to support accurate and current field quality reporting.
• Collaborate with Operations to identify and mitigate risks associated with field escapes.
• Lead or participate in 8D teams to resolve identified problems.
• Identify, document, and communicate the most probable root causes of failures and drive corrective actions.
• Ensure the integrity and accuracy of failure data, including conditions, symptoms, and failure modes.
• Identify failure trends and provide quantitative analysis of findings.
• Support multiple teams independently and mentor others on investigation techniques and historical trends.
• Maintain thorough knowledge of products and applications.
• Lead implementation of corrective and preventive actions (CAPA) resulting from failure investigations.
• Drive continuous improvement initiatives to enhance failure analysis processes, product reliability, and field quality performance.

Present technical findings and corrective actions to internal stakeholders and customers as needed.

• Environment:
  Combination of office, engineering laboratory, and cleanroom environments

• Excellent decision-making and problem-solving skills.
• Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail.
• Proficient troubleshooting and technical knowledge of electronic circuits, components, PCBs, and manufacturing processes.
• Effective verbal and written communication skills with the ability to clearly communicate technical findings.
• Working knowledge of quality methodologies and tools preferred.
• Experience utilizing structured problem-solving methodologies such as 8D, 5 Why, FMEA, and CAPA processes preferred.
• Ability to effectively manage time and competing priorities.

Experience with power electronics, RF systems,…