Hotel Self Parking Lot Auditor - Fort Collins

Hotel Self Parking Lot Auditor – Fort Collins, CO

Position Summary:

The Lot Auditor’s role includes directing traffic, assisting customers, monitoring the lot, and maintaining a clean and secure environment. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions.

• Ticketing & Payments: Issue tickets, handle payments accurately, track money and paperwork responsibly.
• Reporting & Documentation: Complete shift logs, track tickets and revenue, and document parking activity.
• Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars.
• Security & Compliance: Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely per policy.
• Lot Maintenance: Keep parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & Communication: Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Additional Duties: Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

• High school diploma or GED required.
• Previous customer service experience preferred, though a positive, helpful attitude is essential.
• Strong communication skills, patience, empathy, and attention to detail.

A valid driver’s license and reliable transportation are required. Maintain a clean motor vehicle record with no more than three moving violations in the past three years. Successful completion of a background check is required and must be maintained.

Must be able to stand, walk, and lift up to 50 pounds for extended periods. Comfortable working indoors and outdoors in various weather conditions. Adherence to uniform and grooming standards required. Shift flexibility includes nights, weekends, and holidays.

Team members may need to use a personal cell phone for work-related communications or to access mobile apps. Reimbursement follows company policy.

PMC is committed to pay transparency and equity; compensation includes hourly base rate plus potential bonus opportunities.

• Health Benefits – Medical, vision, and dental insurance
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Belleview University
• Nationwide discounts through Perks at Work
• Military friendly employer

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.