Branch Sales Associate

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

• Flexibility to work any time within branch hours of operation.
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
• Learn and operate powered industrial equipment.

Demonstrates expertise in managing customer experiences through effective product selection, order accuracy, and inventory management while ensuring compliance with safety standards. Proficient in adapting communication styles to engage diverse audiences and maximize sales opportunities.

• Customer Experience Management
• Inventory Management
• Sales Maximization
• Communication Skills
• Safety Compliance

• Order Entry
• Product Selection
• Inventory Counts
• Powered Industrial Equipment Operation
• Merchandising

• Adaptability
• Customer Loyalty Building

• Safety Guidelines
• Housekeeping Tasks
• Showroom Replenishment
• Will Call Orders

• Computer Systems Navigation