VP, Compliance – Card Services, Cash Management

Responsibilities

• VP, Compliance position is a leadership role within the Wealth and Brokerage (W and
  
  B) Compliance team, responsible for providing compliance leadership and counsel on regulatory and compliance requirements related to Fidelity Brokerage Services (FBS) and working in close collaboration with related business units.
• Serve as the central cross-business unit compliance contact for design, governance and oversight for personal card services products offered by Fidelity.
• Focus on a number of areas including a framework to comply with Regulation E, compliance obligations with respect to fraud and dispute handling, complaint management, customer protection obligations and card-specific controls.
• Provide consultation and advice on payment/debit card programs, cash management features, broker-dealer products and services offerings to help the business achieve regulatory compliance.
• Oversee the design and development of compliance solutions and controls to mitigate risk to the broker-dealer.

• Prior experience with personal card services and cash management features, such as debit cards and credit cards and the related regulations is strictly required.
• Debit Card experience should include retail (direct to consumer), intermediary advisor managed, and employer sponsored healthcare debit card offerings.
• Familiar with and developed a payment/debit card program with a focus on policies and procedures.
• Experience in a distributed model with multiple vendors and corporate legal entities involved in the end-to-end payments process and BIN sponsorship agreements.
• Experience with programmatic design and support, including reporting on the state of the program, status of development towards long-term initiatives, and potential watch areas.
• BA/BS degree required, JD, MBA, or advanced business degree a plus.
• 10 years of financial services experience.
• 5 years in a compliance, risk, or legal role in financial services with an understanding of multiple regulatory rules and requirements (e.g. FINRA, MSRB, SEC, FRB, banking regulations, and state securities laws, etc.).
• Strong ability to work and lead in a fast-paced matrixed framework.
• Strong self-starter, collaborator, relationship builder, and strategic problem solver.
• Sophisticated ability to understand, research and analyze complex financial, legal, operational, and regulatory requirements.
• Identify, elevate and consult on problems and issues across the business unit and develop strategic solutions to address business needs.
• Sophisticated presentation skills and an effective communicator; you are skilled at interactions with employees at all levels.
• Strong writing skills, with an ability to make complex topics understandable.
• Influence key decision makers through a combination of knowledge, reasoning, and relationships.