Mental Health Clerk

Position Overview

Under the supervision of the Health Services Administrator, performs a variety of clerical tasks to support clinical treatment teams. Provides assistance to consumers and the public, answering questions and providing information. Assists in enrolling clients in treatment programs, types a variety of forms and documents, and completes various documents with information from the consumer, team members, supervisor, or file documentation. The Mental Health Clerk also assists in maintaining recordkeeping systems.

Location:

Fort Collins

Schedule:

M-F, 7a-3p or 8-4p

• Assists consumers and members of the public in processing records and documents, such as clinical documentation, insurance verification forms, enrollment documents, etc.
• Takes and transcribes minutes from team meetings and other meetings, as assigned, and provides general clerical support for the team supervisor.
• Answers questions regarding departmental procedures and requirements, program requirements, scheduling information, and other activities.
• Takes messages and schedules appointments for team members.
• Assists in filling out forms and reviews documents for proper completion.
• Types various correspondence, forms, reports, contracts, and other documents. May type documents requiring knowledge of medical terminology and medical transcription.
• May assist with writing, editing, and formatting documents, spreadsheets, brochures, and training materials.
• Prepares and processes purchase orders and other requisitions, including for equipment, supplies, and materials.
• Maintains departmental filing system.
• Processes and distributes mail to intended recipients.

• High school diploma or GED.
• Training in an accredited medical record program OR minimum of one year experience in an established medical record system is preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Clear and effective verbal and written communication with all coworkers, supervisors, jail administration, and patients.
• Excellent verbal and written comprehension.
• Excellent deductive reasoning and problem‑solving abilities.
• Excellent organizational skills.
• Ability to use a computer and learn a variety of software, including site‑specific computer programs.
• Must demonstrate ability to appropriately and safely use standard medical equipment.
• Ability to respect the dignity and confidentiality of inmates.

• Must maintain all certifications, educational requirements, licensing, etc. for this position.
• Must have current CPR/BLS certification.
• Must have current TB test (taken within one year).
• Must adhere to all facility policies and procedures as well as the policies and procedures listed in the Employee Handbook.
• Willing to assist coworkers in the job duties and work overtime if required; may act as a resource to other coworkers.
• Maintains confidentiality, dignity, and security of health records and protected health information in compliance with HIPAA requirements.

• Must undergo security training and orientation on facility safety policies and procedures.

• Ability to both remain stationary and move/traverse throughout the facility, including up and down flights of stairs.
• Ability to position oneself in different spaces.
• Ability to convey and discern information in a conversation, frequently communicate with patients; must be able to exchange accurate information.
• Ability to identify and detect objects and assess situations from a variety of distances.
• Ability to stay calm in stressful and demanding situations.
• Frequently transports objects up to 50 pounds.

Work is performed inside a correctional facility. Employees are exposed to some level of risk and/or harm by inmates including exposure to blood borne pathogens. Employee is expected to work in accordance with all security rules and regulations to minimize the risk of danger and/or harm to themselves or other employees.

• Employee must comply with all current and future State, Federal, and Local laws and regulations, court orders, administrative directives and standards and policies and procedures of the site where assigned, including those of professional organizations such as ACA, NCCHC, etc.
• Employee must treat every other member of the Corr Health team, all correctional personnel, all inmates and third parties in the facility with the proper dignity and respect. Actions or communications that are inappropriate or degrading will not be tolerated.
• Must be able to pass a background check and pre‑employment drug test (as applicable).