Implementation Consultant

What You’ll Do Customer Delivery & Training

• Solution Implementation
  :
  Manage customer process designs, execute data migration (mapping and transforming), and document processes for seamless handoffs.
• User Enablement
  :
  Directly train end users or coordinate comprehensive training plans with customer teams.

• Independently resolve complex challenges, escalating efficiently when needed, while adhering to contractual scopes and utilization targets.

• Quality Reviews
  :
  Evaluate peer and partner implementations to ensure adherence to Workiva best practices, exercising sound judgment on deviations and escalating significant issues.
• Insights & Feedback
  :
  Identify trends in customer satisfaction and partner delivery, translating those experiences into structured feedback for product and professional services teams.

• Partner Implementation
  :
  Support joint delivery engagements by guiding partners on Workiva methodology and platform behavior.
• Partner Enablement
  :
  Lead technical enablement sessions to evaluate delivery readiness, and provide constructive feedback using solution rubrics.

• Bachelor’s degree or equivalent combination of education and experience in a related field.
• 3+ years of experience in service delivery, finance, accounting, audit, or a related role.

• Experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and related technology platforms.
• Hands‑on experience with the Workiva platform, other SaaS or cloud technologies, or data architectures.
• Consultant‑level experience at a services firm or public accounting.
• Clear, confident communication with customers and partners across technical and non‑technical audiences.
• Comfort with ambiguity; strong instinct for when to solve independently and when to elevate.
• Self‑motivated with a strong propensity for action, results, and continuous improvement.
• Ability to present topics clearly and succinctly across stakeholder levels.
• Familiarity with Microsoft Office Suite and Google Workspace applications.

• Up to 25% travel for customer and internal meetings.
• Reliable internet access for any period of time working remotely and not in a Workiva office.

• Salary range in the US: $74,000.00 - $.
• A discretionary bonus typically paid annually.
• Restricted Stock Units granted at time of hire.
• 401(k) match and comprehensive employee benefits package.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email