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Hybrid Tier 2 Technical Support Engineer — CartoPac
Job in
Fort Collins, Larimer County, Colorado, 80523, USA
Listed on 2026-07-25
Listing for:
American Innovations Ltd
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
American Innovations is seeking an experienced Technical Support Representative, Tier 2 to support Carto Pac, diagnosing and resolving complex hardware, software, and network issues across on-premises and hosted environments. This role collaborates with support, implementation, product, and engineering teams, mentors Tier 1 staff, and contributes to knowledgebase improvements.
This is a hybrid role in the US with regular work hours and benefits including medical, dental, vision, 401(k), and paid
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