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Service Desk Analyst I - Frontline IT Support & Customer Care
Job in
Fort Collins, Larimer County, Colorado, 80523, USA
Listed on 2026-08-08
Listing for:
Auxis
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Auxis is seeking a Service Desk Analyst (L1) in Colorado to be the first point of contact for users, delivering high-quality technical support across applications, hardware, network, and telecommunications. You will log, diagnose, and resolve tier 1 requests while documenting in our ticketing system and escalating to tier 2/3 when needed.
The role requires knowledge of ITIL practices, active directory, and basic endpoint support.
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