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Client-Focused Escalations Engineer

Job in Fort Collins, Larimer County, Colorado, 80523, USA
Listing for: Open Approach, Inc.
Full Time position
Listed on 2026-09-02
Job specializations:
  • IT/Tech
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Open Approach, Inc. is seeking an Escalations Engineer (L3) in a hybrid Fort Collins, CO setting. You will own complex client issues, perform network and systems assessments, and onboard new clients while mentoring junior staff.

Ideal candidates bring 5+ years of technical experience with Windows Server, AD, virtualization, Citrix/RDS, VoIP, and cloud infrastructure. This role supports secure, compliant IT solutions in a collaborative MSP environment.

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