Rental Account Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Fort Collins, CO, US

12 days ago Requisition

Salary Range: $55,000.00 To $65,000.00 Annually

Reports to: Inside Sales Manager

Why Join In-Situ?

In-Situ® Inc. is a global leader in environmental monitoring solutions, providing innovative, reliable equipment to protect the world’s water resources. Through our In-Situ Environmental Rental program and AJAX Rental solutions
, we offer customers quick, cost-effective access to the tools they need for critical monitoring projects.

We’re seeking a Rental Account Manager to drive growth in our rental business by managing customer relationships, coordinating rentals from start to finish, and promoting both In-Situ and AJAX rental offerings. You will own an assigned territory, develop rental opportunities, and partner with our internal teams to ensure timely, accurate, and exceptional customer experiences.

At In-Situ, we believe in more than just transactions — we’re dedicated to building long-term customer partnerships, contributing to our community, protecting the environment, and creating a positive, collaborative work environment. If you thrive in a fast-paced, rental-focused sales environment
, this could be your ideal next role.

• Drive rental revenue for both In-Situ Environmental Rentals and AJAX Rental products by identifying, qualifying, and closing opportunities within your territory.
• Manage the full rental cycle: quoting, scheduling, equipment allocation, shipping coordination, and follow-up.
• Develop long-term relationships with municipal, industrial, and environmental customers to become their go-to rental resource.
• Collaborate with Regional Sales Managers, Technical Support, Service, and the Rental Team to resolve issues quickly and keep projects on track.
• Maintain accurate rental opportunity tracking and forecasts in to meet and exceed rental quotas.
• Proactively follow up with customers at project completion to identify repeat and future rental needs.
• Promote rental solutions as a flexible, cost-effective alternative to purchases, educating customers on product capabilities and applications.
• Ensure all rental equipment is prepared, shipped, and returned in top condition, working closely with the operations team.
• Capture Voice of Customer feedback to improve rental programs and processes.

• Bachelor’s degree or equivalent experience/training.
• 3–5 years in sales, rental coordination, or technical account management (environmental or water quality industry preferred).

• Strong verbal, written, and presentation communication skills.
• Proven ability to build and maintain customer relationships in a rental or equipment services business.
• Detail-oriented, highly organized, and able to manage multiple rental projects simultaneously.
• Self-motivated with effective time-management skills.

• Microsoft Office Suite, Microsoft Business Central, and  CRM.
• Understanding of environmental water monitoring equipment and its applications is a plus.
• Collaborative, team-oriented/customer-focused culture.
• Office-based with extensive phone and computer use.

• Salary Range: $55,000–$65,000 (commensurate with experience).
• Additional Compensation: Company-sponsored variable compensation plan.
• Benefits: Health, Dental, Vision, 401(k) match, disability coverage, life insurance, employee assistance program, paid holidays, permissive paid time off (PTO), and more.
• Extras: Paid parental leave, continuing education, dependent care, and wellness reimbursements.

Equal Opportunity Employer – All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.