Inside Sales Specialist

At Parameter, we’re on a mission to redefine how the world monitors and protects mission-critical operations. By uniting RLE’s deep expertise in facility monitoring and leak detection with NDSL’s industry-leading battery monitoring technology, we deliver powerful, real-time intelligence where it matters most.

Our advanced solutions continuously detect and analyze liquids, gases, energy, and materials- turning complex data into clear, actionable insights. The result? Smarter decisions, stronger reliability, and peak operational performance for our customers.

With a global footprint and clients around the world, Parameter proudly serves industries operating at the forefront of technology. We are deeply embedded in one of the fastest-growing and most valuable sectors today: data centers- the backbone of the digital economy.

At Parameter, we invest in our people just as intentionally as we invest in our technology. Our benefits are designed to support your well-being, growth, and long-term success:

• 120 hours of Paid Time Off, frontloaded from day one and increasing with tenure
• Up to 48 hours of separate paid sick leave each year
• Comprehensive benefits packages with generous employer contributions
• Medical
• Dental, Vision, and Ancillary
• 401K
• HSA/FSA/HRA
• Quarterly company-wide EBITDA bonus program, so everyone shares in our success

We are passionate about continuous learning and career development, offering employees meaningful opportunities to grow, learn new skills, and advance within the organization.

The Inside Sales Specialist plays a key role in supporting customers and driving sales by understanding application needs and recommending appropriate products and solutions. This position works closely with sales, operations, and product teams to guide opportunities from initial inquiry through order completion, primarily from an office-based environment.

This role is well-suited for an experienced professional who is comfortable taking ownership of their work, managing priorities independently, and contributing proactively to sales growth. Success requires strong communication skills, sound judgment, and the ability to work with minimal supervision while maintaining a customer-focused, results-driven mindset.

• Serve as a trusted resource for customers and internal sales teams by recommending appropriate products and solutions
• Understand customer requirements and translate them into clear, accurate quotations and proposals
• Respond promptly to customer inquiries via phone, email, and virtual meetings
• Identify opportunities to expand business through upselling and cross-selling
• Maintain accurate and up-to-date records in the CRM system
• Build and maintain strong customer relationships through clear communication and reliable follow-through
• Collaborate with internal teams to develop proposals and respond to customer requests
• Manage the sales process from initial inquiry through order handoff, ensuring a smooth customer experience
• Actively engage with both new and existing customers to present value-driven solutions
• Manage RFQs, RFPs, and order tracking to ensure customer satisfaction and timely delivery
• Take ownership of assigned accounts and opportunities, working independently to drive results
• Qualifying inbound leads and identify customer challenges and opportunities
• Provide insight into market trends and competitive activity to support sales strategy
• Maintain accurate sales pipelines and forecasts within CRM
• Ensure compliance with internal processes and performance metrics

• 4–7 years of inside sales or application-focused sales experience in a B2B manufacturing environment
• Strong communication, presentation, and relationship-building skills
• Proven ability to work independently, manage time effectively, and prioritize tasks
• Comfortable operating with minimal supervision in a fast-paced sales environment
• Proficient with CRM systems and standard office tools
• Familiarity with technical drawings, product documentation, and virtual customer engagement, preferred.

• Sitting for extended periods while using a computer and phone.
• Manual dexterity includes frequent use of hands for typing, handling documents, and operating office equipment.
• Must have the ability to read detailed information on screens and documents and hear conversations over the phone and in-person.

This role is typically performed in an office setting, with occasional travel to attend events, meet with clients, or collaborate with other departments.

Parameter is an Equal Opportunity Employer. We are committed to creating an inclusive environment and providing equal employment opportunities regardless of age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status.