Strategic Solutions Engineering Lead

• Partnering with the sales team, you’ll understand customer needs and craft the best package of our services from data and voice.

• Focused on the technical aspect of solutions for new business customers.

• Deliver the best technical solutions along with the best customer service.

• Understanding customer business challenges.

• Developing the solution and designing the architecture to solve the customer need.

• Establishing business cases and helping customers choose our solution.

• Drafting agreements with pricing, service commitments, and technical specifications.

• Making and managing technical program plans that will deliver on promises.

• Growing new business and existing accounts.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience selling technical solutions.
• A valid driver’s license.
• Eligibility to pass Motor Vehicle Record check.
• Willingness to travel.
• Technical design and engineering experience. Ideally, communications or networks.
• Knowledge of wireless services and benefits of data, voice, cloud, managed services IT, security, and/or mobility solutions.
• Ideally, M2M exposure.
• Negotiated and contracted for complex technical solutions.
• Created detailed project plans covering technical specifications and requirements, and milestones for complex technical solutions.
• Worked on a sales team and met challenging sales targets.

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Hard Skills

• technical design
• engineering
• wireless services
• data solutions
• voice solutions
• cloud solutions
• managed services IT
• security solutions
• mobility solutions
• M2M exposure

Soft Skills

• customer service
• understanding customer needs
• problem-solving
• negotiation
• communication
• project management
• sales skills
• business acumen
• collaboration
• adaptability

Certifications & Qualifications

• Bachelor's degree
• valid driver's license