Restoration Project Lead

Service Master Restore – Water, Fire & Smoke Damage Restoration At Service Master Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.

This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.

Benefits After hours bonus plan6 paid holidays per year
401(K) with employer match

Flexible scheduling

Opportunity for advancement

Paid time off Training and Development

Key Responsibilities Lead water damage restoration, fire and smoke mitigation, and related remediation projects

Direct daily jobsite operations for technicians and subcontractors

Perform and verify moisture inspections, moisture mapping, and psychrometric calculations

Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management Set up, monitor, and adjust drying, filtration, and air scrubber equipment

Oversee controlled demolition and removal per approved scope

Enforce PPE usage, containment, and cross-contamination control

Conduct quality control inspections to ensure compliance with IICRC standards and company SOPsDocument moisture readings, equipment placement, job progress, and photos using restoration software

Communicate professionally with customers, adjusters, and internal teams

Train, mentor, and evaluate technicians at all skill levels

Why Join Service Master Restore?

Locally owned and operated for over 30 years

Competitive compensation with overtime potential

Company-supported advanced IICRC certification and leadership training

Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership Stable, year-round work in essential disaster recovery services

Opportunity to lead meaningful projects that directly help communities recover

Service

Master Restore franchise locations are independently owned and operated.

Required Qualifications Demonstrated leadership or crew lead experience

Valid driver’s license with acceptable driving record

Ability to lift 50+ lbs and work in physically demanding environments

Availability for emergency response and on-call rotation

Preferred Qualifications 3–5+ years of experience in restoration, mitigation, or disaster recoveryIICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred

Strong understanding of drying science, psychrometrics, and material behavior

Experience with insurance-driven restoration and adjuster coordination

Proficiency in restoration documentation and job management software

Experience assisting with job scoping, supplements, and scope validation
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