Broadband Installation Technician

Job Location:

Connexion - Fort Collins, CO 80524
Salary Range: $20.00 - $25.00 per hour
Job Category:
Telecommunications

Broadband Installation Technician Job Posting

• Technician I – $20.00 – $25.00 per hour
• Technician II – $25.00 – $29.00 per hour
• Technician III – $29.00 – $34.00 per hour

On Trac Communications is a privately held company that provides end-to-end labor solutions for the Fiber Broadband Industry. We provide design and engineering services, aerial and underground construction, in-home fulfillment installations and 24/7 service and maintenance. Our client coverage area is nationwide, and we partner with municipalities, cooperatives, cities, and private ISPs. We emphasize quality, urgency, image, customer experience, and safety through local community partnerships.

Working with us means working hard, working collaboratively, and working respectfully in every interaction. We are growing and hope you’ll grow with us. Our company offers competitive wages, benefits, training, and a supportive environment in which to learn, grow, and advance your career. After all, if our employees and customers succeed, then so do we. Join our team today!

The Broadband Installation Technician connects the telecommunication services in customers’ homes and offices. This position tests and troubleshoots to ensure televisions, computers, and wireless devices are connected while maintaining well-organized cables and cords. The Broadband Installation Technician is on time, communicates proactively, is prepared for the task at hand, and also provides respectful, patient, and thorough explanations of the services installed to ensure a best-in-class customer experience.

This position reports to the Project Manager. As one of our valued Broadband Installation Technicians, you’ll enjoy competitive pay, steady work, and excellent benefits. Are you ready to learn about the latest advances in fiber optic broadband and get paid to do it? Apply today.

• Install telecommunication services in customers’ homes and offices; test and troubleshoot equipment and connections to ensure working properly
• Thoroughly and patiently provide education to customers on the services installed and answer all customer questions prior to leaving the premises
• Arrive on time for scheduled appointments, and communicate with customers proactively to advise when you will arrive and ensure they will be onsite
• Utilize test equipment to ensure signal strength and connection
• Process work orders prior to heading out, ensuring you have all necessary equipment and tools
• Review work orders and work performed prior to leaving the premises to ensure work is complete and of the highest quality
• Clean and maintain the interior and exterior of company vehicles, communicating any performance or maintenance issues to the Manager and Fleet Director
• Adhere to driving and safety laws and company policies at all times
• Other projects or duties as assigned

On Trac Communications, LLC offers competitive benefits including medical, dental, vision, life, AD&D insurance, Teladoc, Paid Time Off, and more.

All candidates interested in employment with On Trac Communications, LLC must be legally authorized to work in the United States. On Trac Communications, LLC does not offer sponsor ships for current or future employment visas (e.g., H-B1 employment visas).

On Trac Communications, LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

• High school diploma or equivalent required
• 1+ year of previous broadband installation experience preferred
• Strong computer, network, and electronics skills and knowledge;
  Ability to utilize applications on a tablet device
• Excellent communication skills are required; ability to clearly, professionally, and effectively communicate technical information to a diverse…