Bilingual Resource Navigator

Bilingual Resource Navigator

Homeward Alliance

Ft. Collins/Greeley

Organization type:
Nonprofit

Type of role:
Full-time

Job Category:
Programs/Services

Hourly: $24.60 - $24.60

Agency Overview:

To read Homeward Alliance's Organizational Overview, Mission, and Core Values;
Equal Employment Opportunity (EEO), Affirmative Action, and Anti-Discrimination statements, visit https://(Use the "Apply for this Job" box below)./

Homeward Alliance encourages applications from BIPOC, individuals who have experienced homelessness, and those holding marginalized identities.

People with criminal justice system involvement are also encouraged to apply. Background checks are run only after an offer is extended, and candidates are given the opportunity to speak with the hiring manager about the results if desired.

Position Summary:

People who are homeless struggle to obtain housing for countless reasons, including lack of access to resources, the inability to obtain basic personal documentation (e.g., photo ), difficulties searching for housing or applying for housing vouchers, and the absence of task-oriented, housing-focused services that help people overcome systemic or individual-level barriers to housing.

Resource Navigators provide one-on-one, task-oriented support to people who are homeless, with the primary goal of empowering individuals to secure housing/escape homelessness. Resource Navigators (a) conduct intakes and enter individuals into the Northern Colorado Continuum of Care's (No

CO CoC) Coordinated Entry system, (b) help program participants identify goals and develop individualized housing plans, and (c) using those plans, provide robust assistance that includes, but is not limited to, housing navigation (e.g. applying for housing, completing housing voucher applications, and communicating with potential landlords), employment search support, document acquisition, access to public benefits, and connections to community resources (e.g. physical and mental healthcare), etc.

This position reports directly to Homeward Alliance's Resource Navigation Program Manager.

Responsibilities:

• Provide one-on-one, task-oriented support to people who are homeless, with a primary goal of helping people escape homelessness/secure housing.
• Conduct intakes and assessments: identify short- and long-term needs/goals, complete a VI-SPDAT and enroll participants into the No
  
  CO CoC Coordinated Entry system, and create client-driven housing/stability plans.
• Complete homelessness diversion and reunification questionnaire and assess the possibility of immediate exit from homelessness (before program participant enters service system).
• Conduct housing navigation sessions: assist participants with housing voucher paperwork, housing applications, and housing searches. Attend lease-up appointments and conduct landlord outreach, as appropriate.
• Enroll participants into connected programs, such as Day Shelter, and make referrals to additional services both on- and off-site.
• Assist first-time clients with Gear Room access, as needed.
• Assist with the acquisition of basic documentation like birth certificates, Social Security cards, Driver's Licenses, and IDs.
• Help participants enroll in public benefits such as AND, CCAP, CHP+, Connect for Health, EBT cards, TANF. Assist with enrollment for Medicaid via Colorado PEAK system. Help guests understand and access their benefits, including explanation of benefits, printing medical cards, and accessing email and on-line health portals.
• Identify and connect participants to primary medical and/or dental providers; assist with appointments, transportation (if appropriate) and any necessary paperwork.
• Assist guests with Employment Navigation, including helping guests access the Career Closet, create resumes, apply for jobs, and practice job interviews.
• Make referrals and facilitate introductions to other Homeward Alliance and community case management for guests who require long-term assistance.
• Provide advocacy as needed, solely upon the guest's direction.
• Enter data and case notes into HMIS, the agency's data software, punctually.
• Locate and disseminate resource relevant information as needed. Actively research and remain informed of community resources to best serve individuals.
• If not already, must become a Notary Public within 6 months of hire date (costs covered by Homeward Alliance).
• Other duties as assigned by supervisor.

Skills and

Qualifications:

• Minimum
  
  Education Requirements:
  
  HS diploma/GED.
• At least one year of experience in Social Work or related fields, as demonstrated through education or work experience.
• A high degree of accuracy, organization, thoroughness, and attention to detail required, to meet a demanding workload.
• Strong interpersonal skills, the ability to develop strong working relationships, and the ability to manage conflict.
• Ability and desire to collaborate with staff, service providers, professionals, and those with diverse perspectives.
• Passion for social impact and advocacy for marginalized populations; sensitivity to…