SafeCare CO Team Lead

Safe Care Team Lead

Status:
Full-time, 40 hours per week;
Non-Exempt

Location:

The Matthews House, Fort Collins, CO; hybrid option up to 20% of total work hours

Pay Range: $25.50-$26.50/hour

The Safe Care Team Lead is a hands-on leadership role responsible for supporting high-quality Safe Care services while supervising two Safe Care staff members and maintaining a small caseload of approximately 4–6 families at a time. This position coordinates and distributes referrals, supports staff with engagement and case planning, and helps ensure families receive timely, relationship-centered services. Strong communication, follow-through, family engagement, and accurate data entry are essential to this role.

The Team Lead also delivers the Safe Care model directly with families and supports fidelity, documentation, quality assurance, and collaboration with referral partners. For more information on the Safe Care Colorado program, see the following: (Use the "Apply for this Job" box below)..color

• Associate’s degree in Criminal Justice, Social Work, or a related field is required; a bachelor’s degree in Psychology, Social Work, Child Development, Criminal Justice, Sociology, Counseling, or a related field is preferred.
• 2+ years of experience in family services, early childhood, child welfare, home visiting, prevention, or a related human services field is preferred; prior supervisory or team-lead experience is strongly preferred.
• Knowledge of the Safe Care model or a similar evidence-based parenting or prevention program is preferred.
• First Aid/CPR and other required program certifications are required or must be obtained within agency/program timelines.
• Strong verbal and written communication skills, including the ability to communicate clearly with staff, families, referral partners, and community providers.
• Demonstrated ability to engage families, build trusting relationships, address barriers to participation, and support retention in services.
• Strong organizational skills and ability to manage referrals, staff responsibilities, a small caseload, deadlines, and competing priorities.
• Ability to complete timely and accurate data entry, case notes, assessments, and progress tracking in Community Care Link (CCL), Salesforce, and other required systems.
• Reliable transportation and a valid driver’s license are required; regular travel for home visits, partner meetings, and community-based services is expected.

• Provide regular supervision, coaching, support, and accountability for two Safe Care staff members.
• Receive, review, assign, and track Safe Care referrals to support timely outreach and equitable caseload distribution.
• Monitor staff caseloads, family engagement, documentation, and follow-up; help identify barriers and develop solutions when families are difficult to reach or at risk of disengaging.
• Support staff in navigating complex family situations, maintaining professional boundaries, and coordinating effectively with referral partners.
• Promote clear, consistent communication across the Safe Care team and elevate program or family concerns to leadership as appropriate.

• Maintain a small caseload of approximately 4–6 families at a time and deliver Safe Care services through home visits and community-based sessions.
• Deliver Safe Care curriculum modules, including parent-child interaction, home safety, and child health, with fidelity to the model.
• Conduct intakes, assessments, goal setting, skill modeling, coaching, and ongoing follow-up with caregivers.
• Build trusting, strengths-based relationships with families and use trauma-informed and culturally…