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Experience Specialist & Front Desk — Welcoming Clinic

Job in Fort Dodge, Webster County, Iowa, 50501, USA
Listing for: UnityPoint Health
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

UnityPoint Health Fort Dodge is seeking an Experience Specialist/Receptionist to welcome patients, manage front desk duties, and coordinate appointments using the clinic's EHR system. You will ensure a smooth, professional patient journey from check-in to check-out while maintaining confidentiality under HIPAA rules.

The role emphasizes exceptional customer service, multitasking across calls, payments, and records, and collaboration with clinical staff in a fast-paced family medicine setting.

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