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Campus IT Service Desk Analyst — First-Call Resolution
Job in
Fort Dodge, Webster County, Iowa, 50501, USA
Listed on 2026-06-27
Listing for:
Solutions Management Group (SMG)
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Solutions Management Group (SMG) is hiring a Service Desk Analyst to provide first-level technical support to staff and faculty at Iowa Central Community College. Candidates should possess strong customer service skills and experience in a call center environment.
The ideal applicant will have an associate degree in computer science or related field, along with knowledge of Microsoft operating systems. This role offers competitive benefits including health insurance and retirement plans.
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