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HelpDesk/Support Technical Support IT Support

Tech Service Desk Manager — Lead, Coach & SLA Champion

Job in Fort Dodge, Webster County, Iowa, 50501, USA
Listing for: Solutions Management Group
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Solutions Management Group in Fort Dodge is hiring a Technology Customer Service Manager to oversee Service Desk Analysts and Computer Support Technicians. The role emphasizes excellent customer service, team management, and coordination of technical support. Ideal candidates will have an Associates Degree in computer science, along with strong management experience and proficiency in Microsoft Office and MAC OS. The position operates full-time, Monday to Friday, with benefits including health insurance and a 401(K) plan.
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