Store Counter Sales

Location:

Fort Dodge, IA, USA

Position : R26_

A NAPA Counter Sales Associate serves as the “face” of the retail store, greeting customers and providing automotive parts solutions.

• Provide auto parts answers and solutions to retail and wholesale customers in person at the counter or over the phone.
• Use parts knowledge to assist other NAPA team members in answering customer questions.
• Deliver outstanding customer care and interactions with every visitor.
• Bring a customer focus and high energy to fast‑paced stores.
• Welcome retail customers into the store and engage them to provide a positive consumer experience.
• Use technology (computer, cash register, telephone) and paper catalog system.

• Valid driver’s license.
• Previous experience in a parts store or automotive industry, or willingness to learn automotive parts.
• High school diploma or GED; technical or trade school courses or degree preferred.
• Excellent verbal and written communication skills.
• Love fast‑paced retail environments.
• Great listening skills and empathy for customers.

• Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, or auto body/collision.
• Knowledge of cataloging and/or inventory management systems.
• Entirely customer‑centric (external/internal). ASE certifications.

• Competitive pay.
• Outstanding health benefits and 401(k).
• Stable company (Fortune 200) with a family feel.
• Culture of promotion from within and diverse career paths.
• Comprehensive training and ongoing development support.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, and conduct and other legitimate business reasons.

COVID‑19 vaccination is a condition of employment subject to an approved accommodation. Proof of vaccination must be provided before the start date.