Coordinator, Client AP

Job Title

Performs duties related to processing highly complex issues associated to invoices in the Avid Xchange accounting system exception queues as well as batching of approved invoices into the accounting system for payment processing.

• Research and respond to AP related inquiries.
• Oversee the resolution of invoice issues relating to unidentified properties, vendor issues, potential duplicate payments, image issues, missing invoices, missing payments, and other miscellaneous items.
• Processing files to and from AvidXChange and our accounting system.
• Resolves internal and external customer issues utilizing prompt, effective communication.
• Collaborate with property management to ensure all invoice information is captured correctly and processes are followed to ensure timely payment of invoices to association vendors.
• Identify and communicate any trends relating to recurring errors by Avid Xchange indexing team as well as errors in the field to management.
• Review new vendor requests, verify proper documentation has been provided and filled out correctly, and create or assign vendors within the accounting system.
• Submit invoices received during vendor setup to Avid.
• Sorting mail and separating utility bills, insurance bills, and final notices.
• Updating vendor information as requested and verifying the required documentation has been received to do so.

• High School Diploma or equivalent.
• Two years of experience in related field is preferred.
• Must have strong computers and systems knowledge and proficiency.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Detail oriented and strong organizational skills.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to work in a team environment as well as independently and be self-driven
• Critical thinking, problem solving, judgment and decision making abilities.

As a full-time non - exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.