Payment Specialist

Payment Posting Specialist

Sunrise, FL - USA

The Payment Posting Specialist is a full-time, hourly role reporting to the Sr. Manager of Revenue Cycle Services. This position requires advanced knowledge of payment posting processes, including interpreting Explanation of Benefits (EOB) information, accurately posting and balancing daily payments, and identifying and resolving payment discrepancies. The role also requires strong investigative and troubleshooting abilities, attention to accuracy, and intermediate proficiency in Microsoft Excel.

• Post and reconcile payments received through checks, ACH, EFT, credit cards, lockbox deposits, and other payment methods.
• Accurately apply payments, adjustments, credits, refunds, and contractual allowances to appropriate accounts.
• Review remittance information and supporting documentation to ensure accurate transaction processing.
• Research and resolve unapplied payments, over payments, underpayments, unidentified payments, and posting discrepancies.
• Reconcile daily payment activity to bank deposits, remittance reports, and system totals.
• Maintain accurate records of payment posting and reconciliation activities.
• Identify discrepancies and escalate complex account or payment issues when appropriate.
• Coordinate with Accounts Receivable, Billing, Customer Service, and other teams to resolve account issues.
• Process account adjustments and corrections according to established policies and authorization requirements.
• Assist with month-end and year-end reconciliation activities as needed.
• Maintain confidentiality of customer, patient, financial, and company information.
• Follow internal controls, departmental procedures, and applicable regulatory requirements.
• Meet established productivity, accuracy, and quality standards.
• Participate in process improvement initiatives designed to increase efficiency and reduce posting errors.
• Perform additional duties and special projects as assigned.

· High school diploma or equivalent required; associate degree in Accounting, Finance, Business Administration, or a related field preferred.

· Previous experience in payment posting, accounts receivable, billing, cash applications, or a related financial role preferred.

· Strong attention to detail and commitment to accuracy.

· Ability to research and resolve payment and account discrepancies.

· Strong organizational and time-management skills.

· Ability to manage a high volume of transactions while meeting deadlines.

· Effective written and verbal communication skills.

· Ability to work independently and collaboratively within a team environment.

· Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.

· Understanding basic payment posting and accounts receivable principles.

· Strong analytical and problem-solving abilities.

· Ability to reconcile financial transactions and identify variances.

· Ability to prioritize competing responsibilities in a fast-paced environment.

· High level of integrity when handling confidential and financial information.

· Ability to learn new systems, processes, and procedures quickly.

· Consistent focus on accuracy, productivity, and customer service.

North American Partners in Anesthesia is an equal opportunity employer.