Accounts Receivable Analyst

Job Description

Job Description

An established South Florida organization is seeking a Senior Accounts Receivable Analyst to take ownership of complex customer accounts and play a key role in billing, collections, cash application, reconciliations, and A/R reporting.

This role is ideal for someone who has moved beyond transactional collections and can take ownership of complex accounts from billing through payment. You'll work directly with customers and internal leadership to resolve issues, improve cash flow, and help strengthen the company's A/R processes.

Responsibilities

• Manage complex and high-value customer accounts, including invoicing, collections, and payment application.
• Monitor A/R aging and prioritize collection activity to reduce delinquent balances and improve DSO.
• Communicate directly with customers regarding outstanding invoices, billing discrepancies, and payment issues.
• Prepare and monitor customer deposits and progress billing.
• Partner with Project Managers and internal teams to ensure billing readiness and resolve invoicing delays.
• Perform account reconciliations and investigate account discrepancies and significant variances.
• Process customer payments, credit memos, adjustments, and write-offs.
• Manage unapplied cash and ensure accurate payment application.
• Prepare A/R aging reports and collection status reporting for management.
• Support month-end and year-end close, including reconciliations, revenue recognition support, and WIP billing.
• Partner with Finance, Operations, Project Management, and Account Management to resolve customer and billing issues.
• Identify opportunities to improve billing, collections, cash application, reporting, and internal controls.
• Participate in ERP implementations, upgrades, testing, and user acceptance activities.
• Provide technical guidance and training to other A/R team members.
• Support internal and external audit requests.

Qualifications

• 5+ years of experience in billing, collections, and accounting within a corporate environment.
• Strong hands-on B2B accounts receivable and collections experience.
• Experience with billing, cash application, account reconciliations, aging, and A/R reporting.
• Strong understanding of accounting principles, including A/R subledger-to-general-ledger relationships and GAAP.
• Ability to manage complex customer accounts and resolve billing and payment disputes professionally.
• Strong analytical and problem-solving skills with a high degree of accuracy.
• Advanced Microsoft Excel skills.
• Experience with ERP systems and A/R process improvement strongly preferred.
• Bachelor's degree or equivalent relevant experience.
• Strong professional communication skills and ability to work effectively across departments and with customers at varying levels of seniority.