Administrative Coordinator

Primary Purpose

Provides comprehensive administrative support to the B & J Silverman College Of Pharmacy including receiving and directing visitors, responding to and resolving complex inquiries and issues, managing telephone communications, coordinating meetings and events, composing and editing correspondence, and supporting daily office operations.

• Coordinates departmental activities and collaborates with other departments and work units to support efficient operations and effective communication.
• Responds to inquiries and resolves non-routine issues requiring knowledge of departmental and university policies and procedures; provides guidance and information in a timely and professional manner.
• Provides administrative support, including proofreading documents, transcribing information, preparing correspondence, and utilizing office technology and computer applications.
• Performs general office operations, including ordering supplies, maintaining records and databases, and supporting basic financial and bookkeeping processes.
• Enters, updates, and maintains data in NSU systems and generates reports to ensure accurate processing, reporting, and record retention.
• Prepares and distributes invoices, reports, memoranda, correspondence, financial documents, presentations, and other materials using word processing, spreadsheet, database, and presentation software.
• Establishes and maintains electronic and paper filing systems to ensure accurate documentation, organization, and record management.
• Schedules, coordinates, and confirms appointments, meetings, and related activities for faculty, staff, students, or administrators.
• Coordinates conferences, meetings, ceremonies, and special events, including logistical planning, calendar management, and event support.
• Arranges travel, conference registrations, meeting accommodations, and related reservations in accordance with university policies and procedures.
• Serves as a liaison with NSU’s OIIT department regarding web-based programs, systems, and event support needs.
• Assists with compliance, accreditation, and administrative reporting activities by gathering documentation and supporting related processes.
• Completes special projects as assigned.
• Performs other duties as assigned or required.

Required Knowledge

• Clerical – Thorough knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Customer and Personal Service – Thorough knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
• English Language – Thorough knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).

Skills

• Service Orientation – Proficient skills in actively looking for ways to help people.
• Judgment and Decision Making – Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
• Time Management – Proficient skills in managing one's own time and the time of others.
• Social Perceptiveness – Proficient skills in being aware of others' reactions and understanding why they react as they do.
• Writing – Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
• Speaking – Proficient skills in talking to others to convey information effectively.
• Active Listening – Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension – Proficient understanding of written sentences and paragraphs in work-related documents.

Abilities

• Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Oral Comprehension &…