Front Office Administrator

Job Title:

Office Administrator / Front Desk Coordinator

Job Description

This role serves as the primary front desk coordinator and office administrator, responsible for managing day-to-day front office operations, supporting administrative tasks, and creating a welcoming, organized, and professional environment for visitors, clients, and staff.

Responsibilities

+ Greet visitors warmly and maintain a professional, polished front desk presence at all times.

+ Answer, screen, and direct incoming calls promptly and courteously.

+ Send follow-up emails and make outbound calls, including reminders for outstanding or past-due payments.

+ Print, scan, and file documents while maintaining organized and up-to-date records.

+ Prepare and update basic proposals using existing templates and guidelines.

+ Manage weekly Certificate of Insurance (COI) requests and maintain accurate COI documentation.

+ Support general office organization, including tidying shared spaces and ensuring supplies and materials are in order.

+ Coordinate front desk activities to support smooth office workflow and daily operations.

+ Assist with light proposal support, including filling in templates and basic document creation.

+ Support scheduling, billing, and other administrative tasks as needed.

+ Communicate with clients in a friendly, professional manner and follow up on client requests.

+ Demonstrate consistent reliability, punctuality, and professionalism in all aspects of the role.

Essential Skills

+ Proficiency with Microsoft Office basics, including using Excel for simple tracking and Word for document editing and templates.

+ Experience handling front desk responsibilities such as greeting visitors, managing calls, and supporting office workflow.

+ Strong professional communication skills with a clear, friendly, and confident phone presence.

+ Ability to follow up on payments and client requests in a courteous and effective manner.

+ Competence in document handling, including printing, scanning, filing, and maintaining organized records.

+ Demonstrated reliability, strong attendance, punctuality, and consistent professionalism.

+ Prior experience in an office or administrative environment (preferred).

+ Ability to stay organized and manage multiple small tasks simultaneously.

+ Strong interpersonal and communication skills with a positive, customer-focused approach.

+ Team-oriented mindset and willingness to support colleagues and broader office needs.

Additional

Skills & Qualifications

+ Exposure to construction, engineering, real estate, or similar industries, including familiarity with basic terminology or workflows.

+ Experience working in construction or related service industries is a plus.

+ Familiarity with Certificates of Insurance (COIs), including sending, collecting, and tracking COIs.

+ Comfort handling sensitive conversations such as past-due payment follow-ups.

+ Experience providing light proposal support, including filling in templates and assisting with basic document creation.

+ Experience supporting scheduling and billing activities.

+ Interest in building a career within a growing industry such as construction or related services.

+ Positive attitude, strong customer service orientation, and desire to be a central point of contact in the office.

Work Environment

This is a fully onsite, front desk role in a professional, office-based environment. The standard schedule is Monday through Friday, 9:00 AM to 5:00 PM, with no weekend work, offering a stable and structured workweek. You will serve in a customer-facing capacity, interacting regularly with visitors and clients while collaborating closely with a supportive office team. The environment emphasizes clear expectations, consistent and predictable responsibilities, and a manageable workload.

This position provides an opportunity to be the central point of contact in daily operations and to gain experience in a growing construction or services-related industry. The interview process typically consists of a single onsite interview of approximately 30 minutes.

Job Type & Location

This is a Contract to Hire position based out of Sunrise, FL.

Pay and Benefits

The pay range for this…