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Admissions Counselor - Graduate Admissions - 996889

Job in Fort Lauderdale, Broward County, Florida, 33301, USA
Listing for: Nova Southeastern University
Full Time position
Listed on 2026-08-18
Job specializations:
  • Administrative/Clerical
    Clerical
  • Customer Service/HelpDesk
    Customer Service Rep, Clerical
Salary/Wage Range or Industry Benchmark: 47000 USD Yearly USD 47000.00 YEAR
Job Description & How to Apply Below

Graduate Admissions Coordinator

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary

Purpose:

Supports the graduate admissions process by providing accurate information and guidance to prospective applicants from inquiry through admissions decision, ensuring timely application review and consistent communication in accordance with institutional policies.

Job Category:
Exempt

Hiring Range: $47,000.00

Pay Basis:
Annually

Subject to Grant Funding? No

Essential Job Functions:

  • Manages a defined portfolio of inquiries and applicants from inquiry through admissions decision
  • Monitors application status and supports applicant progress through established admissions stages based on readiness and application status
  • Conducts inbound and outbound communication across all channels (phone, email, text, virtual)
  • Maintains consistent communication cadence and documents all activity in CRM
  • Identifies stalled applicants and conducts appropriate follow-up in accordance with admissions policies
  • Ensures all inquiries are assigned a final disposition by the end of each term with accurate reasoning
  • Ensures all applicants receive a final decision prior to the start of term
  • Conducts applicant review for eligibility, including GPA, prerequisites, and program fit
  • Reviews "ready-for-review" applicants within established time frames
  • Provides accurate advisement on admissions requirements, program fit, and next steps
  • Collaborates with Admissions Services Representatives to support file readiness
  • Supports follow-up activities and admitted applicant communications
  • Participates in events, presentations, and cross-functional outreach and recruitment activities to provide program information
  • Provides feedback on process bottlenecks and applicant trends
  • Maintains data integrity and confidentiality across all systems
  • Completes special projects as assigned
  • Performs other duties as assigned or required
  • Job Requirements:

    Required Knowledge, Skills, & Abilities:

    • Digital Media
    • Customer and Personal Service
    • English Language
    • Communications and Outreach
    • Office Technology
    • Service Orientation
    • Active Listening
    • Critical Thinking
    • Speaking
    • Reading Comprehension
    • Social Perceptiveness
    • Judgment and Decision Making
    • Self-Direction
    • Deductive Reasoning
    • Problem Sensitivity
    • Inductive Reasoning

    Physical Requirements:

    • Speech Recognition
    • Speech Clarity
    • Near Vision
    • Work Schedule
    • Travel
    • Physical Activity
    • Equipment Use
    • Lifting
    • Transportation

    Required Certifications/Licensures:
    Valid Driver's License

    Required

    Education:

    Bachelor's Degree

    Major (if required): N/A

    Required Experience:

    One (1) year of student services-related experience.

    Preferred Qualifications:

    Bilingual (English & Spanish)

    Is this a safety sensitive position? No

    Background Screening Required? No

    Pre-Employment Conditions:

    Sensitivity Disclaimer:
    Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

    NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

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