Academic Program Coordinator III - 997135

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Monitors and coordinates the operations of the assigned program(s) which includes an interface with various community entities, internal and external departments, and internal and external customers while providing the most advantageous customer services to student and other constituents.

Exempt

1. Represents institution and/or assigned program(s) at community and campus events, in meetings with other institution personnel, and during accreditation processes.

2. Represents college programs, markets programs, and secures sponsor ships from new and established corporate partners while ensuring the support does not compromise key components of the program per accreditation standards.

3. Performs routine audits and updates to keep website content accurate and timely.

4. Assists in activities required for program accreditation.

5. Assists in reviewing operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

6. Assists in making necessary modifications to operational policies and procedures based on analysis of operations, demographics, and other research information.

7. Assists in assessing program quality, presenting results, and making recommendations to management.

8. Sets up and manages paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

9. Maintains accurate and complete student records as required by laws, policies, and administrative regulations.

10. Contributes to the budget preparation and reporting for assigned program(s).

11. Assists with processing travel and expense reports.

12. Assists faculty and administrators in the development, evaluation, and revision of school programs and in the preparation of master schedules for curriculum offerings.

13. Determines course schedules, and coordinates teaching assignments and room assignments to ensure optimum use of buildings and equipment.

14. Assists with the assignment and scheduling of adjunct faculty and guest speakers and facilitating appropriate communications.

15. Manages and monitors adjunct and speaker contracts.

16. Facilitates online course module set-up.

17. Facilitates qualifying exams.

18. Coordinates test administration and outcome reporting.

19. Acts as liaison between the University, college, and contracted employers or institutions.

20. Assists with alumni tracking and communication activities.

21. Assists in planning special events and/or Continuing Education functions.

22. Coordinates the production and dissemination of university publications.

23. Assists in the recruitment, selection, and supervision of student employees and graduate assistants, and/or volunteers.

24. Attends meetings, educational conferences, and training workshops and serves on committees.

25. Maintains data integrity and confidentiality.

26. Completes special projects as assigned.

27. Performs other duties as assigned or required.

Required Knowledge, Skills, & Abilities:

1. Customer and Personal Service
- General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.

2. English Language
- General knowledge of the structure and content of the…