Production & Office Coordinator

Job Posting:
Production & Office Coordinator

Position Overview:

The MRL Group is proud to be a self-started, independently owned and operated full-service Promotional Advertising Agency. We were granted PPAI Best Places to Work in 2024 and 2025 as well as ASI Best Places to work for four consecutive years. We are an industry-awarded, boutique distributor of corporate-identity promotional merchandise, advertising specialty products, promotional items, custom apparel, point of purchase displays, and point of sale items.

Located in downtown Fort Lauderdale, FL, The MRL Group is a fun and dynamic work environment; passionate about delivering well-designed, high quality products that consistently exceed our customer’s expectations. We are looking for exceptional talent to join our team!

MRL is a fun and dynamic work environment, passionate about delivering well-designed, high-quality products that consistently exceed our customers' expectations. We offer a strong base compensation, along with a comprehensive benefits package. For the Production & Office Coordinator role, please note, you are required to be in office in Fort Lauderdale daily.

The Production and Office Coordinator role is crucial in maintaining a productive and efficient office environment while also assisting with marketing tasks. The Production/Office Coordinator serves as a vital link, ensuring seamless coordination between in-office and remote employees, as well as managing time-sensitive projects that require teamwork and precision.

This position is responsible for overseeing and coordinating the sample review and QC process, along with a broad range of administrative and operational tasks that are essential to our workflow. Heavy shipping (Fed-Ex) and labeling are a large portion of the role. However, the impact of this role extends beyond these responsibilities, contributing to the overall efficiency and success of the team.

Your strong written, verbal, and presentation capabilities are the key to fostering this connection, ensuring that every team member, whether they work in the office or remotely, remains aligned and informed.

If you have excellent communication skills and a passion for advertising strategies, we want to meet you.

• Receive and collect a high volume of incoming packages
• Open and sort all packages
• Arrange outgoing shipments and couriers
• Assist with administering vendor forms via email
• Assist with office supply inventory and replenishment
• Maintain address lists for mailers that ship from our warehouse
• Maintain a clean and organized office, helping to discard old samples and organize new ones
• Occasional tasks such as taking product photos and assisting the VP of Ops in daily tasks or special projects

• Open all packages, organize based on priorities, and update the Production Tracker for incoming samples
• Coordinate with outside team members to ensure timely review of physical samples
• Ensure all items are received, logged, reviewed promptly, and either shipped or cataloged
• Identify and report any defects, inconsistencies, or issues by writing up a review with photos and coordinating necessary revisions
• Assemble displays or items requiring assembly to review form, fit, and function, primarily corrugate displays with assembly instructions
• Conduct quality control checks to ensure samples meet design, material, and production standards before approval
• Organize and maintain an accurate inventory of samples for proper storage and accessibility
• Track sample movement and maintain clear documentation for reference and audits
• Communicate regularly with the internal team to confirm sample shipments, resolve discrepancies, and track delivery timelines
• Prepare and package samples for client presentations, internal meetings, or shipments as needed
• Assist in developing and improving processes for sample management, record-keeping, and quality control
• Generate reports on sample status, inventory levels, quality assessments, and outstanding requests

• 2+ years of office and administrative experience
• Experience with shipping and labeling
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to adapt to changes and balance competing demands
• Experience managing multiple projects in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Outlook, Word, Excel, and Power Point
• Comfort with taking photos and uploading them to an internal file management system
• Ability to initiate, manage, and communicate project expectations across a team
• Openness to constructive feedback and a willingness to improve
• Self-starter: ability to work autonomously and proactively seek tasks during downtime
• Solve problems independently as they arise and maintain a customer-centric mindset
• Goal-oriented work ethic with strong time management skill