Receptionist - Dispatch Coordinator

Receptionist
- Dispatcher Job Posting

SERVPRO Team Locandro is hiring a Receptionist
- Dispatch Coordinator.

This is an in person, full time position.

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Dental insurance
• Competitive compensation
• Paid training
• Career progression
• Personal and professional development
• And more!

• Receive incoming calls and emails about past services, follow ups on current projects, general inquiries about business and other routine communications
• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
• Review and maintain software so that appropriate teams are routed accordingly and customer information is input properly
• Perform detailed and accurate data entry in multiple systems.
• Collaborate and assist with other departments, as needed

• At least 2 years of customer service and/or office-related experience
• Excellent verbal and written communication skills
• Proficient in Microsoft programs (Basic Excel spreadsheets, intermediate Outlook for emails) and ability to learn new software programs
• Ability to effectively multi-task
• Prior dispatch experience helpful
• Ability to multitask and to remain detail orientated
• Knowledge of local geographical area is preferred
• High school diploma/GED (preferred)
• Must be knowledgeable in relevant computer applications
• Bilingual (English/Spanish) preferred

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.