Supervisor Administrative

Position Title:

Supervisor Administrative Airports (FLL)

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The Supervisor Administrative Airports provides administrative support and guidance to the leadership team and crew members and ensures Jet Blue policies and procedures adhere to administrative and accounting guidelines.

• Oversee the scheduling team, including call outs, Paid Time Off (PTO), Roster Apps updates, vacation, holiday and shift bids
• Establish and maintain departmental records including crew member files, weekly attendance statistics and payroll administration for the department
• Support development of crew member guidelines and processes
• Focus on teambuilding and communication between your department and all other departments
• Help coordinate and monitor administrative support to ensure training and operational schedules are documented accurately
• Communicate with the leadership team in order to provide optimal administrative support and crew member satisfaction
• Prepare reports for the leadership team on any payroll, hours worked, paid time off, overtime, attendance and work performance anomalies
• Serve as point of contact for coordinating schedules, meetings and conferences, and arranging travel as required
• Assist with crew member relocations and assignments related to promotions or changes in station requirements
• Administer progressive guidance to crew members as needed
• Oversee Leave of Absence and FMLA, working closely with the People and Benefits Team
• Is accountable to senior management for ensuring the safety and security of ground handling operations
• Ensure that policies and procedures are conducted in accordance with applicable federal regulations and standards
• Take a significant role in the development of crew members to support engagement, growth, and goal achievement by establishing clear performance expectations and accountability for crew members
• Other duties as assigned

• High School Diploma or General Education Development (GED) Diploma
• Three (3) years of related experience
• One (1) year of supervisory experience and/or leadership experience
• Attention to detail and accuracy
• Able to work variable hours, flexible shifts, including holidays and weekends
• Able to effectively manage sensitive and confidential information in a professional manner
• Detail oriented with the ability to multi-task and prioritize projects
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Depending on location, may need to acquire and maintain a United States Customs Clearance
• Available for overnight travel (10%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship
• For internal candidates, good standing in attendance, performance and safety

• Proficient in Microsoft Office suite and SharePoint services
• Ability to work under pressure in a team environment
• Highly organized and focused
• Excellent verbal and written communication skills as well as strong analytical abilities
• Ability to apply critical thinking to the decision-making process
• Able to work independently and in a team environment
• Remain composed in a demanding, fast-paced work environment and take control in unexpected situations
• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Able to maintain a professional appearance
• When working or traveling on Jet Blue flights, and if time permits, all capable crew members are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the Jet Blue culture, that is, exhibit the Jet Blue values of Safety, Caring, Integrity, Passion and Fun
• Promote Jet Blue’s #1 value of safety as a Safety Ambassador, supporting Jet Blue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible…