Public Service Aide

Job Title

Paraprofessional Law Enforcement Aide

The City of Sunrise is more than a workplace — it's a community built on our Three Pillars:
Customer Service, Collaboration, and Transparency. We're committed to creating an environment where innovation thrives, teamwork is celebrated, and every employee has the opportunity to grow and make a lasting impact. As a full-service municipality and one of South Florida's premier cities, Sunrise offers competitive salaries, comprehensive benefits, professional development opportunities, and a strong culture of recognition. Whether you're helping residents, shaping policy, or improving city operations, you'll be part of a team that's passionate about service excellence and community pride.

We take pride in being home to the back-to-back NHL Stanley Cup Champion Florida Panthers, a vibrant arts and entertainment district, and a diverse community that truly embodies what it means to Live, Work, and Play in Sunrise. Looking ahead, the City is exploring an Alternative Work Schedule designed to further support employee work-life balance — providing eligible staff with two three-day weekends per month through an every-other-Friday-off model.

This initiative is expected to roll out in the early part of 2026, reflecting our continued focus on flexibility and employee well-being.

This is a paraprofessional position designed to relieve law enforcement personnel from non-police, non-hazardous service calls and duties. Employees in this classification are responsible for assisting with law enforcement-related complaints which do not require arrest powers, but do involve traffic duties and responsibilities for the accurate, rapid and effective evaluation of, and response to, telephone calls for information and police assistance.

Work is performed in accordance with prescribed law enforcement procedures and departmental regulations; however, incumbents exercise some independent judgement in the absence of immediate supervision in reacting to emergency situations. Supervision is received from a superior who establishes work schedules and reviews work through personnel observation and written reports for efficiency and effectiveness. An employee in this classification will be selected for a primary assignment that will include one of the following: staffing the reception desk at the main Public Safety Complex or department substations;

field assignment responding to and handling of calls for service, completing reports in the telephone reporting unit; providing traffic control at the Broward County Arena complex; working within the Support Services Unit or other administrative or specialized assignments that may be required or become available. An employee may be required to change from one primary assignment to another one on either a temporary or permanent basis.

Daily supervision will depend on the employee's primary assignment.

Illustrative Tasks

• Reception Desk Staffing Assignment
• Field Assignment
• Telephone Reporting Unit (T.R.U.)
• Special Event Control
• Support Services Unit (Equipment and Supply)

Education:

Graduation from an accredited high school, vocational school or G.E.D. equivalency diploma. Proof of the highest level of education must be submitted as an attachment with application. Applications without attached proof of education will not be processed for consideration.

Experience and Training:
One (1) year of full-time paid experience in a position dealing with the public (Specialized technical education and training in related field may substitute for experience requirement.) Proficiency with Word and Excel preferred. Must have the ability to work various shifts. Applicants cannot be convicted of any felony or misdemeanor involving moral turpitude.

Required Documents:
The following documents MUST be attached as (1) complete .pdf file (MAX FILE SIZE - 10MB) and submitted with your application (

NOTE:

If the file size of your Background Questionnaire and supporting documents is larger than 10MB, please separate into parts (i.e. Background Questionnaire – Part 1, Background Questionnaire – Part 2, etc.) with…