Membership and Leisure Sales Manager - t Lauderdale

The Beach House Fort Lauderdale, a Hilton Resort () is looking for a dynamic candidate for their Membership and Leisure Sales Manager.

An ideal setting for inspiring meetings and social events, the hotel offers 10,000 sq. ft. of indoor event space, including a main ballroom, ten breakout rooms, and an oceanfront outdoor venue. This 25‑story, all‑suite hotel features 374 Oceanview suites with modern comforts. Perfectly positioned on Fort Lauderdale’s exclusive North Beach—between Sunrise and Las Olas boulevards—it blends international sophistication with a relaxed tropical atmosphere, offering guests the best of coastal South Florida.

Our ideal candidate has 1–3 years of experience in hospitality membership, leisure sales, or recreational activities within a full‑service hotel, along with strong administrative and multitasking skills. This individual will support and enhance the hotel’s membership program while nurturing leisure sales and travel agency accounts.

Hourly role ranges from $26.00 to $28.50 per hour, depending on experience, and is eligible to participate in the Hilton Sales Incentive Plan.

Primarily Monday–Friday office hours, with flexibility to adjust schedule as needed to support member events and client appointments.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best‑in‑Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt‑
  
  Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

This position encompasses two roles, similarly routed in building relationships and maximizing revenue – Leisure Sales & Q Club Membership.

The Membership Manager is responsible for the end‑to‑end member experience, from initial recruitment and sales to daily engagement and long‑term retention. As the primary ambassador for the Q Club, you will ensure that our residents and elite members receive the five‑star service synonymous with Beach House Fort Lauderdale. You will curate exclusive events, manage the "preferred status" benefits across our oceanfront resort.

1. Membership Growth & Sales

• Drive new membership acquisitions by identifying and pursuing leads through networking, real estate partnerships, and internal referrals.
• Conduct high‑touch tours of the resort facilities, including Spa Q, Fitness by Pecor ™, and our signature dining outlets (S3, Ilios, Nubé).
• Manage the sales pipeline and CRM database to track prospects, applications, and onboarding.

2. Member Relations & Retention

• Act as the primary point of contact for Q Club members, resolving issues with discretion and professional warmth.
• Execute a comprehensive "New Member Orientation" program to ensure members immediately utilize their perks.
• Monitor member engagement and satisfaction; conduct exit interviews to identify areas for improvement and maintain high retention rates.

3. Programming & Event Curation

• Design and host exclusive social calendars, including "Chef’s Tastings," cocktail receptions, and holiday‑specific VIP events (e.g., Fort Lauderdale Boat Show and Air & Sea Show receptions).
• Coordinate with the Executive Chef and Spa Director to create "Member‑Only" perks, such as menu previews and wellness…