Front Desk Host; Receptionist

Position Description

JOB TITLE:

Front Desk Host (Receptionist)

DEPARTMENT:
Engagement and Events

REPORTS TO:

Director of Hospitality

STATUS:
Hourly Non-Exempt

HOURS:

Part-Time

At Calvary Chapel, we are called to make disciples of Jesus Christ by connecting people to God, people to people, and people to outreach. Our vision is to reach our community and change our world. As a staff member, it’s not what we do, it's who we are.

Your passion:
You absolutely love to engage with people, demonstrating a very high level of hospitality for those who call or come to our church office. With every interaction, you seek to create an experience where you anticipate people’s needs, go the extra mile and make people feel like they belong by loving like Jesus.

• Convinced a relationship with Jesus changes everything in a person’s life
• Committed to keeping your family as your first ministry
• Dedicated in your personal study of God’s Word
• Consistently placing a high priority on worship and your personal prayer life
• An excellent and generous steward of your personal finances
• Obedient to God to take a Sabbath and make space for soul-keeping
• Deeply compassionate towards people who are in need or hurting
• A part of a healthy friendship community and accountability circle
• Willing to give up personal pleasures and freedoms in order to live a life above reproach and that is aligned with our Leadership Covenant

• Create an experience that makes people want to re-engage with us by warmly greeting and receiving people as they call or arrive at the front office
• Answer and transfer all incoming calls to the appropriate ministry and staff areas
• Communicate inspiration and current information about services, ministries, directions, outside resources

• Strong written and verbal communication skills
• Spiritual maturity with gifts of: administration, discernment, leadership, service
• Computer skills
• Flexibility with the ability to prioritize, organize, multitask and complete projects on time and follow-through efficiently
• The ability to give biblical guidance over the phone and one-on-one
• The ability to maintain and display compassion and strength when serving the special needs of the guests
• A strong work ethic and ability to work with minimal supervision
• The ability to manage people well and good leadership skills to lead volunteers
• A calm and level-headed demeanor when faced with pressing needs or difficulty in the moment
• The ability to keep confidential matters confidential

• You love to meet new people and find them interesting
• You like to experience good service because it inspires you

• We are an EEO employee
• You may have to bend, sit or stand for prolonged periods of time, lift, pull, push and/or move up to 35 lbs.
• This is a part-time (20 hours/week) hourly non-exempt position
• You may have to work evenings and/or weekends to assist with special events or emergencies

Staff culture is important to what we do. To love like family, we require all staff to attend all staff meetings, department meetings and serve with a willing heart especially at all major campus events.