Customer Service Representative
Job in
Fort Lauderdale, Broward County, Florida, 33301, USA
Listed on 2026-02-25
Listing for:
Bosch
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Respond to customer inquiries via phone, email, or chat in a courteous and professional manner.;
Provide accurate product or service information to customers, addressing any questions or concerns.;
Monitor customer service interactions, ensuring all inquiries are addressed promptly and documented.;
Resolve escalated customer complaints and issues in a timely and professional manner.;
Track key performance indicators (KPIs) for customer satisfaction (Lead Times and Cancellation).
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