Resident Services & Package Handler

At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
 Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.

Primary Responsibilities:

As a Resident Services & Package Handler, you take pride in creating stellar first impressions and enjoy personalizing every interaction with residents. This is a physical, fast-paced position that exemplifies a high degree of professionalism, customer care, and integrity and we are looking for like-minded individuals who do the same. The Resident Services and Package Handler will support our properties in Broward and southern Palm Beach Counties, Monday-Friday from 10:00am-6:00pm.
 As a Resident Services & Package Handler, your primary responsibilities include:
 Lift, carry, organize, and deliver packages throughout the community
 Receive, scan, document, and track all incoming packages
 Organize and maintain the package rooms
 Assist delivery drivers with package room access and deliveries
 Conduct daily package room audits
 Monitor package inventory and storage capacity
 Resolve package discrepancies and resident inquiries
 Provide exceptional customer service and resident communication
 Answer phones and assist at front desk as needed
 Assist with resident events and community programming
 Complete administrative tasks and data entry
 Maintain accurate package logs and records
 Assist with move-in and move-out package coordination
 Perform other duties as assigned
 What You Bring to Us:
 2+ years’ experience in a hospitality, retail, travel or hotel environment
 Outstanding communication skills, both written and verbal
 A sharp professional appearance
 Competent with various software, apps and computer programs
 An eye for detail and a knack for anticipating a customer’s needs
 A customer-focused mentality
 Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
 This position is eligible for additional bonus opportunities.
 Salary Range
 $45,000—$45,000 USD
 When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.
 Working on our team and in this position, you can expect:
 Competitive compensation.
 Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
 Paid leave. We provide 20 days of paid time off plus holidays.
 Retirement planning. We offer a 401k program with a company match.
 Tuition reimbursement. Plus, many other programs to support career development and growth.
 A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
 Bozzuto is proudly an Equal Opportunity Employer.
 Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.