Order Fulfillment Specialist

The Fulfillment Specialist is the front line, the hub, of the  order fulfillment team. The role primarily deals with locating, pulling, packing, and shipping internet orders that are assigned to the store for fulfillment. Accuracy, comfort with deadline pressure, and the ability to maintain ongoing interactions with store customers, coworkers, and the customer service personnel are keys to this position.

Locate merchandise from the sales floor for internet orders

Package internet orders being shipped according to goal Resolve open/unshipped orders

Coordinate with customer service to resolve out-of-stocks and unshipped items

Complete inter-store transfer requests

Work with customer service staff to resolve customer order issues

Extra duties, as assigned

Experience with fulfillment, administrative, or similar systems

High school diploma or equivalent

Able to be on your feet for 8+ hours a day and lift up to 20lbsAvailable to work evenings and weekends

Candidates must be computer literate

Must be able to read, write and communicate in English

Experience with shipping software is helpful

Must be detail-oriented and able to multi-task

Must have a customer-oriented attitude

Ability to work in a fast-paced, team environmentBENEFITSBenefits include a fun team environment, competitive pay, and 401K. Also, as a Peter Glenn employee not only can you gain knowledge through Expertvoice training website but earn super discounts below wholesale on all of your favorite brands.
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