Client Service Specialist

Marshall & Sterling Inc seeks a Client Service Specialist - Personal Lines to support clients with home, auto, and personal insurance needs. In this role, you'll handle policy changes, respond to inquiries, process renewals, and resolve billing or coverage questions with accuracy and empathy. You'll collaborate with account managers and carriers, prepare quotes, and ensure compliance with agency procedures. Ideal candidates are detail-oriented, comfortable with insurance systems, and committed to exceptional client service, community values, and continuous professional growth.