Dispatcher, Customer Service/HelpDesk
Job in
Fort Lauderdale, Broward County, Florida, 33351, USA
Listed on 2026-08-05
Listing for:
Core Security Systems LLC
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief, Customer Service Rep, Bilingual
Job Description & How to Apply Below
- 401(k)
- 401(k) matching
- Bonus based on performance
- Free food & snacks
- Opportunity for advancement
- Paid time off
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
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