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Hotel PBX & Guest Communications Specialist

Job in Fort Lauderdale, Broward County, Florida, 33336, USA
Listing for: Westin Beach Resort Fort Lauderdale
Full Time position
Listed on 2026-08-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27000 - 38000 USD Yearly USD 27000.00 38000.00 YEAR
Job Description & How to Apply Below

HEI Hotels and Resorts is seeking a Front Office Associate for the Westin Fort Lauderdale Beach Resort. You will handle guest calls, transcribe messages, and coordinate wake-up information and paging for guests, security, and operations.

The role requires calm, clear communication and the ability to navigate a moderately complex computer system. Candidates should be able to greet guests professionally, input information accurately, and resolve simple guest requests while maintaining high

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