Customer Account Specialist

Customer Account Specialist

Pride Staff on behalf of a client in Broward County is seeking a proactive and solutions oriented Customer Account Specialist who is customer focused and has great relationship building skills! This position requires you to be a liaison between global customers and internal team. If this sounds like you, apply today! This is a 6-month project. Responsibilities:
Manage the full customer lifecycle—from quoting to final delivery—ensuring a seamless experience in a fast-paced environment. Process RFQs, review purchase orders, and manage order entry with high accuracy. Monitor open order reports, resolve holds proactively, and manage post-order activities like expedites and date changes Partner with Sales and Materials Management to resolve inquiries regarding pricing, delivery, and disputes. Build "trusted advisor" status with key stakeholders;

listen to customer challenges to drive loyalty and exceptional service. Requirements:
Proactive approach to resolving customer concerns and internal bottlenecks. Ability to thrive in a high-pressure, global work environment Previous experience dealing with order entry, post order support and delivery resolution Proficient with ERP software like Salesforce or similar. Must be bilingual:
Spanish or Portuguese Must be able to submit to a background check and a drug screen Pride Staff is an equal opportunity employer Compensation / Pay Rate (Up to): $20.00 - $24.00 All compensation and pay rates are dependent upon skills and experience. Pride Staff is an equal opportunity employer.