Member Retention Specialist — On-Site (Fort Lauderdale
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2026-08-17
Listing for:
MASA
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
MASA, based in Fort Lauderdale, FL, seeks a Member Retention Specialist to welcome members, explain coverage, and ensure confidence from the first contact. This on-site role emphasizes friendly, proactive support and accurate information management.
You will conduct welcome calls, confirm details, and articulate membership benefits while documenting interactions in the CRM. The position offers a stable schedule and a focus on member satisfaction.
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