Call Center Rep at Reece Windows and Doors Fort Lauderdale, FL
Listed on 2026-08-22
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support
Job Description
Looking for a career path with longevity and a chance to make a difference? Join our team at Reece Windows and Doors in Fort Lauderdale and become an integral part of our mission to safeguard homes across Florida's vibrant East and West Coast. With our specialization in the installation of Hurricane Impact Windows and Doors, we're seeking top talent to connect with our customers who request an estimate for their project, to ensure their qualification, and secure appointments at the earliest convenience.
No cold calling required with warm and hot leads available... no prior experience necessary, we're excited to provide comprehensive training and support to help you thrive.
- Exceptional attendance and punctuality, both are essential for maintaining a smooth workflow.
- A positive and motivated "can do" attitude to the team.
- A clear and confident speaking voice, coupled with excellent communication skills.
- The ability to work independently and take initiative.
- Proficiency in following a proven and simple script. Crucial for effective customer interactions.
- Handle outbound and inbound calls to prospective customers, effectively communicating the benefits of our products and services and setting appointments.
- Respond to inbound leads from prospective customers with a high sense of urgency.
- Follow a detailed script to qualify each lead accurately, gathering relevant information and identifying their specific needs.
- Meet or exceed the daily goals established by leadership, consistently delivering exceptional results and contributing to the team's success.
- Full Time
- Unlimited potential for uncapped bonuses and spiffs!
- Comprehensive paid training to kickstart your success!
- 401(K) and full health benefits!
- Exciting growth opportunities to advance your career!
Job Type: Full Time
Pay:
From $15.00-$19.00 per hour
Expected hours: 40 per week
Benefits- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- No experience needed
- 8 hour shift
- Day shift
- Evening shift
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