Guest Services Lead - Elevate Guest Experiences
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2026-08-28
Listing for:
Sonesta International Hotels
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Sonesta International Hotels in Fort Lauderdale seeks a Lead Guest Services Agent to drive front desk operations and guest relations. You will serve as the primary contact for front desk systems and guest inquiries, ensuring seamless check-in, information delivery, and issue resolution.
The role requires at least 1 year of hotel or retail customer service, fluency in English, and strong communication skills.
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