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EdTech Customer Success & Product Enablement Lead
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2026-08-31
Listing for:
Ajaia
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Ajaia is seeking a Customer Experience & Product Success Lead to own the customer journey from onboarding through adoption and ongoing support. You will work directly with teachers, district teams, and school leaders to maximize value from Ethos Intelligence.
This role emphasizes customer relationships, problem solving, and driving improvements in help resources, with a bridge to Product and Engineering for feedback and enhancements.
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