Tour Receptionist - Cocoa
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2026-10-04
Listing for:
Capital Vacations, LLC
Full Time
position Listed on 2026-10-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
Career Opportunities with Capital Vacations
A great place to work.
Careers At Capital VacationsCurrent job opportunities are posted here as they become available.
To learn more about working for Capital Vacations, please view our video below:
Capital Vacations is looking for a friendly, organized, and customer-focused Tour Receptionist to join our team. This role is the first point of contact for our guests and plays an important part in creating an exceptional vacation ownership experience.
What We Offer- Starting Pay: $20.00 per hour
- 401(k)
- Paid Time Off
- Employee Travel Perks & Resort Discounts
- Paid Training
As a Tour Receptionist
, you'll welcome guests, coordinate tour arrivals, support the Sales and Marketing teams, and ensure every guest receives outstanding service from the moment they arrive.
- Welcome and check in guests for their scheduled tours
- Assist guests with payments, reservations, and general resort information
- Answer incoming phone calls and provide exceptional customer service
- Prepare daily tour reports and communicate updates to Sales Leadership
- Coordinate with Sales Managers regarding owner gifts and tour logistics
- Monitor tour counts and update leadership throughout the day
- Maintain a clean, organized, and professional reception area
- Support administrative projects and other duties as needed
- High School Diploma or GED required
- Previous administrative, receptionist, front desk, or customer service experience preferred
- Strong communication and organizational skills
- Professional, friendly, and detail-oriented
- Ability to multitask in a fast-paced environment
If you're looking for a company with opportunities for growth and enjoy delivering outstanding customer service.
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