Radio Communications Coordinator

Job Overview

Under general administrative direction, the Radio Communications Coordinator (Telecommunications Coordinator) directs the functional operation of mission‑critical communications systems, addresses technical issues related to radio, fire alerting, microwave networks, and more, directs planning and coordination of system maintenance and repair with vendors and end‑users, creates code plugs, programs, and upgrades subscriber two‑way radios, repeaters, and more. Activates and mobilizes emergency backup systems and communications trailers and provides technical support and responses to public safety departments during emergencies.

Benefits:
This position is in Management Category III, which includes six additional management vacation days and a vehicle allowance of $250 per month.

As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by Department Heads.

• Provides technical guidance to developers with regards to ensuring two‑way communications compliance within structures
• Maintains technical and support aspects for all mission‑critical and ancillary systems including radio systems, microwave network, fire alerting system and coordinates contractor maintenance activities
• Troubleshoots and performs first echelon level service on subscriber radios and components
• Assists in long‑range planning of telecommunications and electronic systems requirements
• Prepares technical specifications for proposals
• Develops radio templates and code plugs utilizing Customer Programming Software (CPS)
• Maintains the radio fleet radio management servers
• Oversees and assists in maintaining all radio system software records such as programming templates, radio programs, identification numbers, assignments, aliases, talk group assignments, talk group registers, inventory, records and cross‑reference lists
• Programs backbone system equipment including system controller and interface management system for a trunked radio and conventional repeater communication systems
• Coordinates with system users on activities involving repair, maintenance and regional public safety activities
• Assists and supports departments in implementing the City’s Telecommunication Ordinance overseeing the applications for use of the City’s right‑of‑way, establishing an equitable cost, and negotiating preferable routes
• Assists and supports departments in reviewing new development projects within the City which may interfere with the City’s radio system and assists in negotiating leases for towers located on City’s right‑of‑way
• Monitors radio and alerting systems and initiates immediate corrective action
• Reviews new development programs submitted to the City for approval to determine which may reduce radio system coverage to below acceptable levels; conducts fade margin studies to determine the effect of any system impacts
• Provides system usage reports
• Keeps schedule of routine preventive maintenance on various equipment and tower sites
• Serves as liaison with the Federal Communications Commission (FCC) for licenses and enforcement actions; maintains all required FCC license records; prepares and submits all required FCC reports; assures proper posting of FCC licenses
• Serves as liaison with Local and Federal Law Enforcement agencies to process interoperability agreements and facilitates programming of their radios onto City radio systems
• Monitors the County’s Change Management Request Process (CMR) for communications and dispatching issues
• Provides after‑hours support to public safety departments during emergencies
• Performs related work as required