Manager, Enrichment - PCL

Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.

The Manager, Enrichment is responsible for developing, executing, and continuously improving Princess Cruises' fleet-wide signature Enrichment program. This role curates destination-focused, culturally relevant programming that connects guests to the destinations, cultures, and experiences that define each voyage, while maintaining clear separation from revenue-generating onboard activities. The role manages enrichment presenter recruitment, scheduling, onboarding, vendor/talent relationships, operating budget inputs, and cross-functional coordination with Entertainment Operations, shipboard teams, and communications partners to ensure consistent, high-quality delivery across trades and ship classes.

Here’s a summary of what Princess is looking for in a Manager, Enrichment. Is this you?

• Lead the development, refinement, and fleet-wide rollout of Princess Cruises' signature Enrichment program, ensuring that all programming is thoughtfully curated to reflect each destination, trade, and guest demographic while remaining fully separate from revenue-generating onboard activities.
• Build and maintain the full suite of enrichment programming categories, including talks and workshops led by cultural practitioners, port talks, guided ship tours, destination-themed music and trivia, secondary sail‑away parties with navigational narration, scenic cruising narration, and recorded and on-demand port talks and scenic content.
• Develop enrichment programming guidelines, standards, and playbooks for shipboard teams, ensuring that Cruise Directors and onboard entertainment staff have the tools and context needed to deliver the enrichment program consistently and compellingly across the fleet.
• Ensure that all enrichment programming is regionally calibrated and flexed to the specific trade, with appropriate intensity and relevance for each itinerary, from Alaska to the Caribbean to Australia and beyond.

• Lead the development, refinement, and fleet-wide rollout of Princess Cruises' signature Enrichment program, ensuring that all programming is thoughtfully curated to reflect each destination, trade, and guest demographic while remaining fully separate from revenue-generating onboard activities.
• Build and maintain the full suite of enrichment programming categories, including talks and workshops led by cultural practitioners, port talks, guided ship tours, destination-themed music and trivia, secondary sail‑away parties with navigational narration, scenic cruising narration, and recorded and on‑demand port talks and scenic content.
• Develop enrichment programming guidelines, standards, and playbooks for shipboard teams, ensuring that Cruise Directors and onboard entertainment staff have the tools and context needed to deliver the enrichment program consistently and compellingly across the fleet.
• Ensure that all enrichment programming is regionally calibrated and flexed to the specific trade, with appropriate intensity and relevance for each itinerary, from Alaska to the Caribbean to Australia and beyond.

• Partner with the Senior Manager, Programming and Operations to ensure that enrichment programming is intentionally placed within the voyage arc, with events scheduled to complement rather than compete with other entertainment programming and revenue activity.
• Collaborate with the Senior Manager, Activities and Family Programming and the Manager, Music Programming to develop destination-infused programming that weaves enrichment themes through music, activities, and interactive experiences across the fleet.
• Collaborates with the Manager, Guest Entertainers on process efficiencies,…