Public Service Aide PT

Paraprofessional Position

This is a paraprofessional position designed to relieve law enforcement personnel from non-police, non-hazardous service calls and duties. Incumbents in this classification are responsible for assisting with law enforcement-related complaints, which do not require arrest powers, but do involve traffic duties and responsibilities for the accurate, rapid and effective evaluation of, and response to, telephone calls for information and police assistance.

Work is performed in accordance with prescribed law enforcement procedures and departmental regulations; however, incumbents exercise some independent judgement in the absence of immediate supervision in reacting to emergency situations. Supervision is received from a superior who establishes work schedules and reviews work through personnel observation and written reports for efficiency and effectiveness. An incumbent in this classification will be selected for a primary assignment that will include one of the following:

• Staffing the reception desk at the main Public Safety Complex or department substations
• Field assignment responding to and handling of calls for service, completing reports in the telephone reporting unit
• Providing traffic control at the Broward County Arena complex
• Working within the Support Services Unit or other administrative or specialized assignments that may be required or become available

Incumbent may be required to change from one primary assignment to another one on either a temporary or permanent basis. Daily supervision will depend on the employee's primary assignment.